FAQ for Renters

Frequently Asked Questions

How do I preview properties?

It’s very easy only takes a few minutes and its free. One of our licensed agents will contact you to schedule showings, don’t forget to reference the property address when filling out the

Now that I have seen the property and am ready to move forward what is the next step?

You will need complete a credit and background check, the cost is $20 per person. We will need copies of your most recent form of income (pay-stubs, SSN, Housing Assistance, etc.) Copy of current ID, last 2 landlords contact info and terms of lease.

Now that I have the owners approval and have passed a credit check, When can I move in?

You can take possession as soon as you sign a lease for at least 1 year and have put down the full deposit and firsts month rent. You will also be required to have the utilities turned on in your name before you can move in.

When are rent payments due?

Rent payments are due on the 1st of every month. There is a 5 day grace period. If payments are not postmarked by the 5th of the month, the late fee that is stated on your lease will apply and is to be paid immediately.

How is rent paid?

All tenants are required to have payment in the form of money order or cashiers checks payable to Prime Realty Group, LLC. Please note at the bottom of the check, the address of the house you are renting, and the month for which the rent is paid. You can pay the rent by mailing your payment, or drop off between 9-5 Monday – Friday at:

Key Realty Group, LLC
4128 Roanoke Rd.
Suite #310
Kansas City, MO 64111

Many students/parents like to pay rent for six months, the entire year or a few months at a time. For this option you can still mail your payment to the address above and you will receive credit for your payment in full. Please indicate on the check, or an enclosed note,
the number of months that are being paid and the name of the renter.

Should I invest in Renters Insurance?

We highly recommend that our renters invest in Renters Insurance. Your property’s insurance policy does not cover accidents that you are liable for or any of your personal belongings in the event of an emergency. Monthly rates range from only $4-$14. For more information, please call us today to get you a quote from 1 to 3 agents at 816-561-0622

How are the properties maintained?

We have a team of maintenance workers that we entrust with the care of the houses and other properties. You may request service by clicking on the “Repairs/Service Requests” tab above or contact us at any time at our 24hr line 816-561-0622. Please also reference if it is an emergency item or not and leave all your contact info and description of the issue and phone # to contact you at. Water leaks are considered VERY SERIOUS- please call our office line for immediate service.

How are utilities paid for?

You are responsible for contacting the utility companies to have the utilities transferred into your name or the name of one of your house mates. You will save time and money if you contact the utility companies in advance. In order to do this you will need to set up your account FIRST with the utility companies at least 3 days before you move in. Please note: we will turn off all utilities no more than 3 days after your lease start-up date. To set up your accounts call:

Kansas City Power & Light
Missouri Gas & Energy
Kansas City Water Dept.